Complete destination
Recipient name, Canadian address, unit or room number, postal code, and phone number.
CANADA SHIPPING FAQS
Price, timing, eligibility, and delivery conditions depend on the destination postal code, goods characteristics, weight and dimensions, and packing. These answers provide a starting point; sensitive goods, over-limit parcels, and remote addresses require route-specific review.

FIND YOUR ANSWER
Use the FAQ for quick direction, then continue to the relevant page for specific rates, process, or category rules.
PRICE AND CALCULATION
Screen routes by goods and destination before comparing reference rates. Weight alone is usually not enough for a useful estimate.
Canada services and reference ratesProvide the full Canadian postal code, then identify east or west Canada and whether goods are standard, sensitive, or large cargo. Apply the route's first/additional-weight or band rule, compare actual and dimensional weight, and check size, packing, and remote-area charges. Rate rules
Destination region, goods characteristics, actual versus dimensional weight, minimum chargeable weight, oversize, packing, and postal code all matter. Sensitive goods, brands, food, liquids, and batteries do not use standard-goods assumptions. Cost components
Most Canada routes use length x width x height / 6000 with centimetres, then charge the greater of dimensional and actual weight. Light bulky goods should be checked against the final outer carton. Weight and packing
No. Sea freight often suits non-urgent, heavier, or bulkier parcels, but minimum chargeable weight, bands, dimensional weight, and surcharges still apply. Small or urgent parcels may not suit sea freight. Compare services
TIME AND POSTAL CODE
Reference transit times must be read with the actual route, goods, and full postal code. They are not fixed delivery promises.
East and west Canada routingStandard-goods air freight commonly references 7-10 days, economy air 12-15 days, west Canada standard sea 30-45 days, and east Canada standard sea 35-45 days. Goods, capacity, customs, final-mile delivery, and remote postal codes can change actual timing. Route timing
Use the full postal code. For air express, V/S/T/Y/X/R are west Canada and L/M/N/P/A-K are east Canada. Sea, sensitive-goods, and large-cargo routes also need the exact address. Routing guide
No. The city is only an initial indication. A full postal code can affect Greater Toronto or Greater Vancouver coverage, remote-area status, and final-mile conditions. Toronto or Vancouver
Acceptance, appointments, name format, and room-number requirements are set by the school or property. The recipient should confirm them and provide their real name, full address, room number, and postal code. Student guide
CARGO ELIGIBILITY
A category name alone cannot establish eligibility. Sensitive goods require review of ingredients, capacity, brand, battery, quantity, packing, and mixed-shipment conditions.
Restricted-goods guidanceSome services may accept eligible food, seasonings, or vegetarian snack mixes. Meat, egg, dairy ingredients, loose or unidentified powder, fresh goods, and short-shelf-life foods face stricter limits. Share ingredient lists, retail packing, quantity, and postal code. Food guide
Some sensitive or sea routes accept specific cosmetics, but bottle capacity, total quantity, brand, mix ratio, and packing affect the outcome. Perfume and pressurised aerosols are not ordinary skincare goods. Cosmetics guide
Some routes accept built-in-battery or weak-magnetic products. Loose batteries, high-power batteries, drones, and unidentified batteries have tighter limits. Provide model, photos, battery type or power, and whether batteries are packed with other goods. Eligibility rules
Brand rules vary by route. First-tier luxury, registered, and counterfeit brands are commonly restricted; other brands may have mixed-shipment conditions. Send brand and product photos first. Clothing guide
Some air rules accept ordinary personal documents, but loss of documents may not be compensable. Do not send irreplaceable originals as ordinary parcels; declare the document type and confirm the receiving address first. Student reminder
PACKING AND DELIVERY
Dimensions, packing, and recipient details affect both cost and available final-mile delivery.
Packing and surcharge rulesOverlength, overweight, excess girth, irregular packing, crates, frames, yellow-tape cartons, remote postal codes, and large-cargo unloading can all add charges, sometimes cumulatively. Confirm using the route, carton measurements, and full postal code. Large-cargo guidance
Coverage and cost vary. Some sea and large-cargo services charge remote postal codes by weight with a per-shipment minimum; other routes use their own rules. Confirm by full postal code, not city name. Remote-area reminder
Some sea and large-cargo services accept compliant crates, frames, and furniture, but may require hinges, an outer carton, forklift feet, or commercial-delivery coverage. State unloading, upstairs delivery, and appointment needs. Large-cargo rules
Incomplete addresses, unknown recipients, refusal, or another delivery failure can create return, storage, or redelivery charges. Confirm real name, phone number, unit number, and complete address before dispatch. Recipient details
Several listed Canada services are marked tax included, but that cannot be assumed for every goods category, large shipment, or postal code. Use the selected route description and shipment review. Route guidance
BEFORE YOU ASK
Complete details move the discussion from a general answer to a route, charge, and delivery assessment that applies to the actual parcel.
Recipient name, Canadian address, unit or room number, postal code, and phone number.
Category, quantity, brand, declared value, and any batteries, liquids, food, or medicine.
Actual weight of every piece, final outer-carton dimensions, piece count, and reinforcement needs.
For sensitive, large, or fragile goods, send product, capacity or ingredient, packing, and delivery-condition photos.
CONFIRM YOUR SHIPMENT
Provide the full postal code, goods category and quantity, weight and dimensions, declared value, product and packing photos, and any batteries, liquids, food, or brands. Large cargo also needs unloading and upstairs-delivery information.